The profit on ground packages is approaching "zero" ... once you consider the infrastructure investments and maintenance to support Ground.
One time invetsments like Telematics and keyless vehicles???
Investments made conveniently in advance of contract negotiations to falsely create this illusion of "approaching zero".
Had we concentrated on retaining the volume we are diverting to the USPS in urban settings, I believe we could have grown our infrastructure in the form of vehicles and staffing and been better prepared to accomidate the ever growing internet sector of home delivery.
Is it not true that each additional package to an individual address becomes exponentually more profitable than the first?
I believe the house that now gets 1 or 2 packages a week will soon get 3 or 4 a day.
Instead we spend on gizmos and trinkets while doing everything possible to avoid hiring.
This company is more focused on satisfying the instant gratification mindset of modern day stock holder than it is to securing a solid stradegy for the future.