Orion inc.
I like turtles
thats why ups has A Facebook page
Drivers not scanning on pickup
- Thread starter dduttonnc
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joeboodog
good people drink good beer
You should know that policies seem to very from center to center. Your management team may have directed you to scan all OCA. However, my management team has directed us to only scan ARS and prepaid walk ups. This is the problem with UPS. Procedures seem to vary from center to center.
Billy Ray
God, help us all.....
Not at our center; we were instructed by mgmt. to only scan pkgs. at a drop box, and a walk-up prepaid.
Furthermore, an on call pickup was specifically mentioned as a case where we do not scan.
UpstateNYUPSer(Ret)
Well-Known Member
99.44% of the time I would agree with you.
This is one time that I am glad that the customer chose to register and ask his/her question as the responses that he received show that a lot of us are not doing the job the way that we are supposed to.
It is very simple. Knock on the door, accept and scan the package, close out the pickup.
UpstateNYUPSer(Ret)
Well-Known Member
How was any of this helpful?
joeboodog
good people drink good beer
Let's see, if my management team's instructions are different than your management team's instructions, I am not doing my job? Your management team can't call me on the carpet but mine will. Guess who's directives I am going to follow.
UpstateNYUPSer(Ret)
Well-Known Member
Your management team needs to review their policies as they are doing their on-call customers a disservice.
You are not going to get called on the carpet for scanning a letter at an on call.
You will get called for scanning 500 ground packages at a daily P/U stop.
You are not going to get called on the carpet for scanning a letter at an on call.
You will get called for scanning 500 ground packages at a daily P/U stop.
Orion inc.
I like turtles
depends on the area Dave. Management gives different instructions per center.
Not everyone is in the BOG.
TTKU
Billy Ray
God, help us all.....
I will be sure to mention that to them this morning, while they are screaming "Get the cardboard out of the building."
Orion inc.
I like turtles
that might not be true. Some big accounts have it in their agreement that we will scan all packages at pick up even if it's 500 ground or so.
Turdferguson
Just a turd
As helpful as you telling people the only correct method is what your management team tells you. Same company but different rules. What is so difficult for you to understand that the rest of the company is not like your area.
UpstateNYUPSer(Ret)
Well-Known Member
Are you telling me that your feeder guys stand there and scan 500+ pacakges? Yeah, I don't think so.
Thanks for playing.
Turdferguson
Just a turd
Why would that have to be a feeder pick up? Not every parcel is a box.
UpstateNYUPSer(Ret)
Well-Known Member
In my center a 500 piece pickup would be done by a feeder.
Orion inc.
I like turtles
yes they do when it's a million plus account and that's what the customer has in their shipping contract. You best believe it. Or if we don't, they switch to fedex.
Listen, I know you work in a 30 route center but in the big centers with actual real big pick ups, it's a reality. I have two huge pick ups and one of them we have to scan every one due to loss and theft. And that came down from the account rep and the DM.
It's really amazing how little you know. You think you're a big fish in your little pond of a small center. Yet if you had to work in a big center, your crap would have gotten you fired from ups years ago.
Orion inc.
I like turtles
500 pieces could be 10 or so forever smalls bags on some pick ups. I have one that ships out that much and they use the reusable bags and fill 10 or so.
Not every thing is huge boxes.
Indecisi0n
Well-Known Member
I don't scan pickups I don't like.
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