As an employee with over thirty years service and close to retirement, a cautionary word to all who entertain the thought of working for FedEx Express. This company has changed from compassion to callousness. And does not resemble in any fashion the Federal Express by which I was hired. 1996 was the turning point. No longer are you a person with human limits. You will become a hostage who will be required to solve all problems of overwhelmed sort facilities, division in-fighting and miscommunication, lack of equipment, improper vehicles for the terrain you service, management abuse and favoritism. These will all land in your lap. And you will be held accountable for solving all these problems for the customer. And if you don't? It will be your fault for not doing so. We've all read the headlines over the past three years? Terrible service? Packages taking several days to arrive to the recipient? Packages going undelivered on their commit day? It will be your duty and yours alone to rectify this.
In years past there was a true pride working for Federal Express. Getting a Federal Express delivery was something special and reserved for important shipments. Over the years with FedEx always playing catch-up to U.P.S., this has changed. It started with L.L.Bean. Now? Breakfast cereal, diapers, dog food, office furniture, mattresses and trampolines via Amazon to those who choose to point and click instead of leaving their home. It will get worse not better, until robot technology renders you obsolete.
And if you incur and injury while working long hours in sometimes dangerous weather and working conditions? Nine times out of ten it will be judged, yes...judged, your fault and it will count against you. Rarely, very rarely FedEx will assume responsibility for the injuries sustained while performing your work duties.
If you absolutely must work for FedEx Express? Here is a tip. Stay part-time and go to school on the tuition reimbursement programs. Stay part-time and find another job to supplement your income. Do not. I repeat do not accept any full time courier positions. You will regret it. You will lose precious time with your wife, children and family. You will be stressed out and over worked, your body and spirit broken. Say goodbye to holiday family functions, school plays and spur-of-the-moment gatherings.
Still determined? I submit the U.S. Military, law enforcement or firefighting is a better choice. Or U.P.S. The hours are all the same, but the future, retirement and your self esteem will be much, much better.
Good luck and God Bless.