Just experienced the second time in two months of having a package misdelivered. First time they checked the GPS location when it was scanned and found it was delivered 2 blks away to a house with the same house number.
Today, actually yesterday, I tracked a package I was supposed to get and it was on the truck at 7:30 am, but 'delivery was not attempted" or DNA. Today, I have been home all day, mostly sitting 3 feet from the front door at my desk, with the door open. 5:30 pm, I track the package, and see it says package delivered at 1:52 pm. NOT!!!!!!
Spent the last half hour with customer service, who verified my address, verified the tracking number, put me on hold, asked again for the tracking number, put me on hold, said they would research it, put me on hold again, verified trcking number agian, and said I might be contacted soon about it.
I think the driver, knowing he had a DNA yesterday, decided to scan the package as 'delivered' hoping that he could maybe deliver it tomorrow and avoid another DNA. This time it was HD, who can take undelivered packages home, last time it was a ground driver. Lucky it wasn't medicine or live plants,
Today, actually yesterday, I tracked a package I was supposed to get and it was on the truck at 7:30 am, but 'delivery was not attempted" or DNA. Today, I have been home all day, mostly sitting 3 feet from the front door at my desk, with the door open. 5:30 pm, I track the package, and see it says package delivered at 1:52 pm. NOT!!!!!!
Spent the last half hour with customer service, who verified my address, verified the tracking number, put me on hold, asked again for the tracking number, put me on hold, said they would research it, put me on hold again, verified trcking number agian, and said I might be contacted soon about it.
I think the driver, knowing he had a DNA yesterday, decided to scan the package as 'delivered' hoping that he could maybe deliver it tomorrow and avoid another DNA. This time it was HD, who can take undelivered packages home, last time it was a ground driver. Lucky it wasn't medicine or live plants,