Alright, this is kind of a whiny post, which is fine, because it has me steamed up pretty good (and not in the good way).
Whenever I'm on holidays or what not, I have a regular cover guy. I have one of the harder routes in my city and usually manage 300-450 pkgs a day and over 100 stops by 1630 (including my pickups in that total). There are MAYBE 2 - 3 more routes busier then mine. Usually I travel about 60-70KM a day, which isn't too bad for someone who was pretty much just 'thrown on a truck' and told to deliver, at least in my opinion, about a year ago.
So, while on vacation this guy covers for me and starts claiming he does +18 stops an hour to all of my customers. Well, good for him. My customers hate his guts because of his bragging since they all know that it's impossible to do (except in the morning when the first hour I usually average 20-25 stops).
I come back from vacation and find a driver follow up with his name on it. Ok, no big deal, everyone makes mistakes. I then checked the signature and name. The name is (names have been changed to protect the ID of the made up people) Bob. Well, I KNOW that there's never been a Bob that's worked there. I then ask the customer about the signature. They say that no one signs their name like that. Hmm, kind of fishy I think. I make a casual mention to my sup about it and make a mental note of it.
Now, today. I got ANOTHER driver follow up (2nd in 2 weeks) from when he delivered. The address is fine but he put 'unit 4289'. Well, I ask security about where unit 4289 would be. I even check, in the security office, their listing of unit numbers. There is no unit 4289. Ok, no biggy, I then go to where it was supposed to be delivered (lets say 874). I ask if they ever received a pkg from such and such company. The receptionist told me they weren't too sure. So I ask if a 'Steve' has ever worked there. I'm told that he did not. I then show them the signature and they say, 'well, we don't have anyone that signs their name that way'. She then says they DID receive a pkg from such and such a company though. She takes me to it and behold, it's the right pkg!
Now, it really peeves me off because I've wasted TWO stops in TWO weeks on a driver followup that shouldn't happen because this 'superman delivery man' (in his own head) obviously forges signatures. I called my sup immediately and told him what occured (without stating that the guy forged signatures of course). I also made note of it on the driver followup sheet.
Don't get me wrong, I don't want the guy fired but I DO NOT want him back doing my route if he can't take care of, what I consider, MY customers. It also creates more work on a busy enough route because he's too lazy to do his job properly. I was also covering my bottom because if a year down the road they pull all his (which are probably numerous) driver followup sheets, I didn't want to be brought in to question and asked why I didn't report it before and be termed on account of that.
My personal feelings also are that if you don't report a dishonest act you're just as dishonest. If it was done only to me and only harmed me, then no big deal. Since it harmed innocent people (my customers) it really got my goat.
I REALLY doubt my sup will do much more then just put a little scare into him by saying, 'don't do it again or else' which is all to become of it. I do feel I could have called the 'rat line' but that's just not me and as I said, it was mostly done to cover my own behind.
Did I do the right thing or not? Or am a horrible driver who should now be labled a 'rat'?