bigbipper, if you haven't been there already, do yourself a favor and go to the hub in Latham. If you don't know where it is, it is off of Rte 7 West just past the Northway. Turn left just past Friendly's. While they won't let you watch the operation you should be able to see it from the customer counter. This will give you a glimpse of what you would be getting yourself in to. There are four centers out of Latham and it is the 2nd biggest hub in NY. (Syracuse is 1st)
My advice to you is to use your degree. Dave.
Thanks, Dave. The Latham hub is about 5 minutes from my house on Wade. I just might do that.