Now that the hypothetical take over and concessionary contract talk has been debated the brass tacks of the situation is that yes Amazon is po'd with us not being able to handle their volume as efficiently as they'd like.
1) UPS , as they do annually, blew their volume projections except it was on an epic level this year. At CACH we were running daily volumn the week before Tgiving that a few years ago were our high peak Xmas numbers. At that point we normally average 20 Amazon trls and we were already at 40.
2) We had weather that drastically affected a wide part of the country. We are still running volumn here that should be going to other buildings. Sure it's an act of god but Amazon dgaf. In fact they're inclined to think they are god.
3) Word through the union is UPS had great difficulty getting not only temp peak workers but also present workers to accept advancement into peak positions. You can't move pkgs without people to move them. We had 40 outgoing expedited loads sitting because the gypsies who were supposed to move them didn't show.
As far as the visionary who blew the volumn projections, he'll be promoted and hopefully his replacement might be better.
For the task at hand, we are already bumping up service levels on trailers to try and get them closer to their service projection. What would have gone rail is now being gypsied out. It'll cost us but it's the price we'll have to pay.
For Amazon we'll kiss their ass to their liking for the next 11 months before we do it all over again.