SignificantOwner
A Package Center Manager
Oh good grief, just stop where the customer is, deliver the package, go to the turn around, and proceed to finish your route knowing you have done a good job.
100% agree.
Oh good grief, just stop where the customer is, deliver the package, go to the turn around, and proceed to finish your route knowing you have done a good job.
Oh good grief, just stop where the customer is, deliver the package, go to the turn around, and proceed to finish your route knowing you have done a good job.
good postThats what I would do.
My center has been on Telematics for a year and a half now. I have made peace with the fact that any action I take to get off of one report will simply cause me to show up on a different one.
I have made peace with the fact that my supervisors job security depends upon finding things about my job to complain about, so even if I do my job perfectly he will just make something up.
I have made peace with the fact that the people who invent/install/implement Telematics must justify the expense of doing so. This process is simple; first they invent a metric, then they invent a way to manipulate it, then they convince everyone that the metric is somehow relevent to the successful operation of the business. If they repeat this process often enough, they can actually maintain the illusion that they are accomplishing something worthwhile and secure their position at the corporate tit.
Its not what they accomplish, its how good they look on paper pretending to accomplish it.
As an hourly employee, I am one of the dogs who is attached to and pulling the sled. I do the labor that moves the product. There is also a management person who is needed to control the speed and direction of the sled so that it stays on course. When both sides work together, we succeed.
Those who have implemented Telematics....are pretty much like the fleas that infest the sled dogs and bite them on the ass. They itch, and irritate, and often cause the dogs to have to stop and scratch.Sometimes they even bite the management person who steers the sled. They are parasites who contribute nothing to the forward motion or direction of the sled, but they are along for the free ride anyway.
Eventually the dog can learn to disregard the itching for the most part, and return its focus to pulling the sled. The fleas will always be an annoyance...but that is all they are. You can ignore them if you have a thick enough hide.
Thats what I would do.
My center has been on Telematics for a year and a half now. I have made peace with the fact that any action I take to get off of one report will simply cause me to show up on a different one.
I have made peace with the fact that my supervisors job security depends upon finding things about my job to complain about, so even if I do my job perfectly he will just make something up.
I have made peace with the fact that the people who invent/install/implement Telematics must justify the expense of doing so. This process is simple; first they invent a metric, then they invent a way to manipulate it, then they convince everyone that the metric is somehow relevent to the successful operation of the business. If they repeat this process often enough, they can actually maintain the illusion that they are accomplishing something worthwhile and secure their position at the corporate tit.
Its not what they accomplish, its how good they look on paper pretending to accomplish it.
As an hourly employee, I am one of the dogs who is attached to and pulling the sled. I do the labor that moves the product. There is also a management person who is needed to control the speed and direction of the sled so that it stays on course. When both sides work together, we succeed.
Those who have implemented Telematics....are pretty much like the fleas that infest the sled dogs and bite them on the ass. They itch, and irritate, and often cause the dogs to have to stop and scratch.Sometimes they even bite the management person who steers the sled. They are parasites who contribute nothing to the forward motion or direction of the sled, but they are along for the free ride anyway.
Eventually the dog can learn to disregard the itching for the most part, and return its focus to pulling the sled. The fleas will always be an annoyance...but that is all they are. You can ignore them if you have a thick enough hide.
Dread is meaningless, just sayin...I dread the day telematics comes to my center, not from a personal point of view, but when the center manager delights in causing discord among the drivers and union reps he will use this to try to push a divide between the two. Example, writing up people for meaningless things, but never getting to the point of out-of center discipline, still angers employees and makes them frustrated that they have no way to remove such meaningless items from their record. Its hard to tell a driver the writeup means nothing (when or) if something else goes wrong and the center manager starts stacking discipline to show a trail of transgressions. Noone is perfect and we can all be nit-picked to infinity.
As a UPS driver, I hold myself accountable, and the level to which I hold myself accountable, is a level that telematics cannot reach.Its called ACCOUNTABILITY and most people do not like it so they complain about it.....
As far as your analogy goes when a dog does not carry its weight when pulling the sled, it is replaced by one that will......
Well spoken Stug.As a UPS driver, I hold myself accountable, and the level to which I hold myself accountable, is a level that telematics cannot reach.
I dread the day telematics comes to my center, not from a personal point of view, but when the center manager delights in causing discord among the drivers and union reps he will use this to try to push a divide between the two. Example, writing up people for meaningless things, but never getting to the point of out-of center discipline, still angers employees and makes them frustrated that they have no way to remove such meaningless items from their record. Its hard to tell a driver the writeup means nothing (when or) if something else goes wrong and the center manager starts stacking discipline to show a trail of transgressions. Noone is perfect and we can all be nit-picked to infinity.
Dread is meaningless, just sayin...
As a UPS driver, I hold myself accountable, and the level to which I hold myself accountable, is a level that telematics cannot reach.
Good for you, being a proud person is excellent, but until you pay yourself, UPS decides what is good and what is not.
Good for you, being a proud person is excellent, but until you pay yourself, UPS decides what is good and what is not.
Thats what I would do.
My center has been on Telematics for a year and a half now. I have made peace with the fact that any action I take to get off of one report will simply cause me to show up on a different one.
I have made peace with the fact that my supervisors job security depends upon finding things about my job to complain about, so even if I do my job perfectly he will just make something up.
I have made peace with the fact that the people who invent/install/implement Telematics must justify the expense of doing so. This process is simple; first they invent a metric, then they invent a way to manipulate it, then they convince everyone that the metric is somehow relevent to the successful operation of the business. If they repeat this process often enough, they can actually maintain the illusion that they are accomplishing something worthwhile and secure their position at the corporate tit.
Its not what they accomplish, its how good they look on paper pretending to accomplish it.
As an hourly employee, I am one of the dogs who is attached to and pulling the sled. I do the labor that moves the product. There is also a management person who is needed to control the speed and direction of the sled so that it stays on course. When both sides work together, we succeed.
Those who have implemented Telematics....are pretty much like the fleas that infest the sled dogs and bite them on the ass. They itch, and irritate, and often cause the dogs to have to stop and scratch.Sometimes they even bite the management person who steers the sled. They are parasites who contribute nothing to the forward motion or direction of the sled, but they are along for the free ride anyway.
Eventually the dog can learn to disregard the itching for the most part, and return its focus to pulling the sled. The fleas will always be an annoyance...but that is all they are. You can ignore them if you have a thick enough hide.
The customers who use our service are paying our wages and they couldn't care less about you and your endless reports.
UPS is free to decide what is "good" and what is "not"....but these are judgements that hold no relevance for me.
Those in management who would try to make such judgements about my performance are less concerned with the truth and more concerned with protecting their own jobs.
So it doesnt matter how "good" I do my job, it will never quite be good enough....because the job of a management person is to solve problems and if I dont give him any problems to solve he will simply make one up in order to justify his continued employment.
The customers who use our service are paying our wages and they couldn't care less about you and your endless reports.
. by the way what you think means nothing you are only as good as your last safety, service, and performance day.
here you go fireball,, deal with this,,im a WELL seasoned runner,, i skip lunch lunch,,i leave the bulkhead open in developements ,, cut every corner known to a ups'er,,and every safety, service and performance ride ive ever had has consisted of a on road comming out and having me sign a piece of paper,,no ride or anything more,,we decide what area i need to improve in,, i sign it,, and we are done,, we help to justify the "metric".....dont dont be so quick to think you know the goings on at ups,,,, trust sobers opinion,,, its dead onIf you are as good as you say you are you would be on the bottom of the management priority list....... If you are only as good as you THINK you you are like a lot of people on this site then that's a different story, you are probably closer to the top of the priority list. by the way what you think means nothing you are only as good as your last safety, service, and performance day.
I cant argue with that statement. The recent downsizing in the management ranks pretty much shattered the whole "partnership" model that was just a myth anyway. Whether we wear browns or a tie, we are only as good as our previous days production...and the moment that we are unable to make our immediate superior look good on paper we become a liability rather than an asset and we will be treated accordingly.
The flip side to that coin for you....is that its not what you accomplish as a management person that will get you promoted, its how good you look on paper pretending to accomplish it.
You dont need to produce results to succeed. You only need to produce a metric.