The way it was explained to me regarding that miserable 2013 peak was that FedEx and the Post Office drew a line in the sand halfway thru December and told Amazon they had hit their limit and there would be no exceeding it while Scott Davis and the Atlanta board room basically said "Hey bring it on..." resulting in Amazon dumping a huge pile of volume into our already stretched network those final 6 or 7 workdays.Sounded like a few years ago when ups really fked up Christmas... my wife’s Facebook was blowing up with people absolutely livid about what happen....might have been worse press for this company than the 96 strike....
It seemed like bad weather was the norm from coast to coast that peak. We had freezing rain each of the last 3 days and nights of it here. I brought back 50 stops that Christmas Eve and ripped my center manager a new one when he began yelling about so many of us not being able finish everything that night. Never spoke to him or so much acknowledged his existence ever again.