You should have kicked the owner, dogs are only as mean as the owners make them.
I agree, but I was attacked once, I take no chances. Use your judgement if you do not feel safe, especially when a door pulls inside instead of one you can kick shut, with or without a residents arm sticking out, I just call it not in dog. If someone owns an animal, it should not be at the door when it is answered. If they let the dogs stampede the door because they are afraid who is at it, they need to not order, or pick up at building. Aint going there.
We havent developed at our puny center enough to put flags in the board, except for signatures, and special notes. You know stuff for the benefit of the customer and company, not the safety of the driver. You are on your own Bud. Sue, who cares what UPS thinks, its your life, and it WILL affect you in the future, and makes your job harder. The owner deserves it, hes not responsible.
Before the incident a dog running up to me was a chance to pet another dog. Never had a fear. Dogs can sense fear. And it makes them uneasy.
For quite some time, the sound of my own keys, or a collar shaking coming around from the back of the house, would make me terrified. After 10 yrs and 3 large dogs, Im better, but its not something you easily forget.