Ok, how long do you think he delivered packages.....not long.Thats the problem with some management, they forget the basics of this company, the thing that lets ups buy other companies, units, technology, banks etc. Its the small package service. Remember, the thing that started in seattle almost 100 years ago. Remember the word "service" the most important word that this company hammered into people for almost 100 years. To some management the customer is a nobody, not important. thats pretty pathetic.