Customer center be closing yo

PASinterference · Oct 2, 2022

UPSER1987 said:
One less person sitting on the counter while texting on the phone lol.

Yeah that's a supervisor job

burrheadd · Oct 2, 2022

Turdferguson said:
They have to find something else for me then 22.2 not allowed to get rid of the job. Some of those customer counters are only open a couple hours a day and get about 6 packages a week through them

You better order some browns that’ll fit
You’re going back on road

PT Car Washer · Oct 2, 2022

Its_a_me said:
If person A bumps down to the sort: they hire 1 less sorter as they now have person A down there.

They are shorthanded (at least we are here) and now have 1 clerk filling that opening. So no hire = 1 job loss.

So yes PT Car Washer--jobs lost.

You are correct. One less minimum wage job that the company can not fill anyway because of the low wages. A PT sup will fill the job.

UPSER1987 · Oct 2, 2022

qdg2 said:
OMG.

They are called.....customer counters. Customers.

You guys forget we have them........

Hell.....let's just get rid of customers...no problems at all.

Yeah let’s just pay someone to process the 6 customers that come through the door.
You guys act like UPS is the only place trying to save a buck. You got to use your common sense sometimes. Why do you think there are self service gas stations, banks and grocery stores? They all have customers…
Guess where unproductive costs wind up? The customer. No problem at all lol.

DELACROIX · Oct 3, 2022

Turdferguson said:
UPSER1987 said:

Yeah let’s just pay someone to process the 6 customers that come through the door.
You guys act like UPS is the only place trying to save a buck. You got to use your common sense sometimes. Why do you think there are self service gas stations, banks and grocery stores? They all have customers…
Guess where unproductive costs wind up? The customer. No problem at all lol.

Click to expand...

Corporate is not closing the UPS Stores they are promoting them.. Why?

The Company fully expects our customers to go to these UPS Stores to ship and pick up packages when they close these center counters. Just how many of our customers will go to their local post offices or other couriers when they see that their local Customer Counters are closed or reduced hours out of spite and convenience.

Better watch out for that unproductive remark..your position or the one you want might be considered redundant in the near future..

Doesn’t take too much common sense why the Company is starting to take this action just before peak and the Contract negotiations.

qdg2 · Oct 3, 2022

DELACROIX said:
Corporate is not closing the UPS Stores they are promoting them.. Why?

The Company fully expects our customers to go to these UPS Stores to ship and pick up packages when they close these center counters. Just how many of our customers will go to their local post offices or other couriers when they see that their local Customer Counters are closed or reduced hours out of spite and convenience.

Better watch out for that unproductive remark..your position or the one you want might be considered redundant in the near future..

Doesn’t take too much common sense why the Company is starting to take this action just before peak and the Contract negotiations.

+

UPSER1987 said:
Yeah let’s just pay someone to process the 6 customers that come through the door.
You guys act like UPS is the only place trying to save a buck. You got to use your common sense sometimes. Why do you think there are self service gas stations, banks and grocery stores? They all have customers…
Guess where unproductive costs wind up? The customer. No problem at all lol.

This guy^^^^ seems to think there aren't any other choices.

40+ years ago....it was made crystal clear that UPS didn't make a cent unless we were picking up a pkg. That's how we made our money. Everything else was an expense.

Personally, I make choices based on customer service and even how I was/am treated by the business. I shun businesses for life because of their customer experience. Lot's of other folks do too.......

Lineandinitial · Oct 3, 2022

qdg2 said:
+

This guy^^^^ seems to think there aren't any other choices.

40+ years ago....it was made crystal clear that UPS didn't make a cent unless we were picking up a pkg. That's how we made our money. Everything else was an expense.

Personally, I make choices based on customer service and even how I was/am treated by the business. I shun businesses for life because of their customer experience. Lot's of other folks do too.......

DELACROIX · Oct 3, 2022

qdg2 said:
+

This guy^^^^ seems to think there aren't any other choices.

40+ years ago....it was made crystal clear that UPS didn't make a cent unless we were picking up a pkg. That's how we made our money. Everything else was an expense.

Personally, I make choices based on customer service and even how I was/am treated by the business. I shun businesses for life because of their customer experience. Lot's of other folks do too.......

Have you ever eaten at a restaurant with lousy service or rotten food?

Would you go back or choose another diner?

This pandemic has given these Corporations an excuse for pathetic customer service, outsourcing and undermanning excuses for poor services.

Remember that these counter positions were considered “essential” during the pandemic. Now they are expendable?

UPSER1987 · Oct 3, 2022

qdg2 said:
+

This guy^^^^ seems to think there aren't any other choices.

40+ years ago....it was made crystal clear that UPS didn't make a cent unless we were picking up a pkg. That's how we made our money. Everything else was an expense.

Personally, I make choices based on customer service and even how I was/am treated by the business. I shun businesses for life because of their customer experience. Lot's of other folks do too.......

It is about the customer, even if it doesn’t align with your thinking. How convenient are Amazon lockers for CUSTOMERS to pick or drop their package? Available 24/7.
If your second paragraph were true, UPS would already be out of business. Beat up package tossed in the driveway. Some customer service lol.

Commercial Inside Release · Oct 3, 2022

Why wouldn't UPS take advantage, down at the local hall it says "Closed for the Holidays."

It is October, after all.

Turdferguson · Oct 4, 2022

clean hairy said:
On anverage, how much traffic at your counter each day or week?

Usually between 30 and 40 delivery stops, couple hundred packages delivered, Ship about 10 a day, Drop offs are a couple of hundred a day

DELACROIX · Oct 4, 2022

Turdferguson said:
Usually between 30 and 40 delivery stops, couple hundred packages delivered, Ship about 10 a day, Drop offs are a couple of hundred a day

...and your hours?... open on Saturday?

Before the UPS stores the average full time counter was probably processing well over 200 a day...at peak well over a thousand.

Sounds like you are a big counter... if they close it down it will be just plain stupid, then again...it is a contract year so anything is possible.

DELACROIX · Oct 4, 2022

UPSER1987 said:
It is about the customer, even if it doesn’t align with your thinking. How convenient are Amazon lockers for CUSTOMERS to pick or drop their package? Available 24/7.
If your second paragraph were true, UPS would already be out of business. Beat up package tossed in the driveway. Some customer service lol.

Yeap..Just ask L/P how that is going... :consoling:

Turdferguson · Oct 4, 2022

DELACROIX said:
...and your hours?... open on Saturday?

Before the UPS stores the average full time counter was probably processing well over 200 a day...at peak well over a thousand.

Sounds like you are a big counter... if they close it down it will be just plain stupid, then again...it is a contract year so anything is possible.

9 until 8 mon-fri
10 until 1 Saturday

BrownMonk · Oct 4, 2022

I believe that we were told about something like this might be coming because UPS mentioned something at a meeting or panel. The word from the top was to grieve it immediately and it would go as far as we could to fight it.

DELACROIX · Oct 5, 2022

BrownMonk said:
I believe that we were told about something like this might be coming because UPS mentioned something at a meeting or panel. The word from the top was to grieve it immediately and it would go as far as we could to fight it.

Could it become a "Strike" issue :nono2:

...otherwise let us just put the kettle on... :hamwheelsmilf:

nWo · Oct 5, 2022

Biden's America.

Wally · Oct 5, 2022