I have a customer who shipped three packages to the same address from the customer counter. I have since returned two of them to her which were refused by the consignee. The third? No one knows. I suspect the consignee accepted it. Unfortunately, she lost the customer counter receipt, so I don't have the third tracking number. Also unfortunately, the customer counter did not enter it as a three lot, so I can't get the third number that way. The 800 number is useless. My question is, Can the customer counter come up with the third tracking number?