Not everybody has the finesse to talk to customers. There are trained people for that who take lots of drugs to help them deal with yelling and complaining. Do customers ever call to praise? Calls starting with "Good Lord!" do not count.
Let's suppose that (God forbid) one of your children was mentally challenged. Would you appreciate it if you were at a public venue and some jerk pointed at your child and said "Look at the "? Grow up.
Let's suppose that (God forbid) one of your children was mentally challenged. Would you appreciate it if you were at a public venue and some jerk pointed at your child and said "Look at the "? Grow up.