Smith and Bronczek have been telling the transportation industry press that all of the talk about a systemic meltdown during Peak was overblown. They blame fallout from the problems at UPS, fault shippers for improper labeling and telling customers that packages were in the FedEx system when they weren't, and that poor packaging contributed to any issues with damaged packages. According to them, 99% of packages were delivered on-time. Let's analyze this, OK? 1. UPS was a convenient fall-guy. Even though the FedEx problems were far more severe than those at UPS, FedEx took the low road and claims they essentially had no problems. Pure lie. 2. Who supplies the software and proprietary shipping systems that large shippers utilize to ship with FedEx. Why, that would be FedEx itself. Massive lie. 3. Damaged packages. True that Amazon is not known for quality packaging, but when your box is smashed beneath a 6-foot deep pile of packages on a ramp slide, and then crushed when a handler throws a 75 pound box on top of it, all the packaging in the world isn't going to help. Or if your box is sitting in a puddle of water for 3-4 days. Partial lie. 4. 99% on-time? HUGE EFFING LIE!! Besides the late planes, volume dictated many stations turning away freight due to fully loaded container decks or an absolute inability to deliver more packages. Even now, how could we possibly be doing 99%, with the constant late freight? Blaming the customer, and perpetuating such huge lies speaks volumes about the integrity of FedEx and it's leadership. They have none, and their statements should be considered accordingly. FedEx is a company that lies constantly to both customers and employees, and is corrupt to the core.