F
Frankie's Friend
Guest
One of our ocs found the empty pkg (shoes) on top of the trash in their yard barrel.
Disposition: closed...found pkg.
People are so dumb.
Disposition: closed...found pkg.
People are so dumb.
You guys actually do DFUs????
I haven't done one in almost 10 years. UPS tells me to DR packages. That's what I do. End of story.
Seriously I usually grab the DFUs and walk 30 feet away and drop them in the trash. If L.P. thinks I'm stealing, go ahead and put a camera in my truck and watch me pee and write me up for more then 3 shakes.
That would be nice if all hubs would do thatAs is the case with most of UPS, there is no consistency throughout, but at my center, once a claim has been filed and paid, the house is always a sig required after that.
You guys actually do DFUs????
I haven't done one in almost 10 years. UPS tells me to DR packages. That's what I do. End of story.
Seriously I usually grab the DFUs and walk 30 feet away and drop them in the trash. If L.P. thinks I'm stealing, go ahead and put a camera in my truck and watch me pee and write me up for more then 3 shakes.
Yeah buddy!You guys actually do DFUs????
I haven't done one in almost 10 years. UPS tells me to DR packages. That's what I do. End of story.
Seriously I usually grab the DFUs and walk 30 feet away and drop them in the trash. If L.P. thinks I'm stealing, go ahead and put a camera in my truck and watch me pee and write me up for more then 3 shakes.
It’s called passing the buck. If there is a claim, someone already is claiming to not have a package, you want me to go knock on their door, and ask the same question. Nah Brah, send LP, I’m out.I've seen other posts where you say this. How does that work? Have you ever run into trouble for that? What about work as directed? Do they just make someone else do them? If you don't do a follow up, does UPS just pay the claim?
Might be me....We have a guy in our hub that does the same exact thing. He gets calltags and DFU's, walks to the trash and throws the DFUs out. Ive never seen him get disciplined for it.
Yeah buddy!
It’s called passing the buck. If there is a claim, someone already is claiming to not have a package, you want me to go knock on their door, and ask the same question. Nah Brah, send LP, I’m out.
Might be me....
I've seen other posts where you say this. How does that work? Have you ever run into trouble for that? What about work as directed? Do they just make someone else do them? If you don't do a follow up, does UPS just pay the claim?
I tell them I have to fill out their claim of a lost pkg. They always ask where to sign so I help them out.Have them sign the area that says "I have received the package(s)".
The crooked customer never reads it anyway.
You guys actually do DFUs????
I haven't done one in almost 10 years. UPS tells me to DR packages. That's what I do. End of story.
Seriously I usually grab the DFUs and walk 30 feet away and drop them in the trash. If L.P. thinks I'm stealing, go ahead and put a camera in my truck and watch me pee and write me up for more then 3 shakes.
Problem with that is UPS will not always make them a sign required even after a follow up or two. If you dont release their packages and they are still a DR , they complain to the 800# which goes directly to your center manager which then falls on you. He wants to know why you are not DRing a DR stop. Now it's on you not the customer. On top of that you look like a liar as far as the customer is concerned because you are continuing to DR. Again it's not worth the fight.I just tell them to sign where it says did not receive, and inform them that from now on all packages will require them to be home and to sign for them. It is amazing but they tend to "find" the package very soon thereafter .
wow! i assumed DFUs where in your diad as a stop like call tags and would come up missed if not sheeted? as a clerk i deal with a NI3 exception on them all they time so i figured they all get a NI1 and a NI2.
I've never once been talked to about it. Don't get me wrong I don't rub it in their faces. They never see me drop them in the trash.
If they were to walk up to me and demand I do my DFUs then I'd work as directed. It's never happened so I just keep doing my real job of delivering packages.
That would be nice if all hubs would do that
I had that happen one time. Lady screamed at me for leaving her package at the door because there was construction on the next street over and workers took the package of huggable hangers. She signed the DFU stating she did not receive the package and as I'm walking back to the truck I see the box in the garbage with the tracking label still on it. Grabbed it and taped the DFU to it and gave it to LP. He laughed and said I wish they were all that easy.One of our ocs found the empty pkg (shoes) on top of the trash in their yard barrel.
Disposition: closed...found pkg.
People are so dumb.