Hey guys just right now I am being accused by a customer for supposed stealing of their parcel after i delivered their package. It shows me taking a moment to look at the package to indicate if it was a outbound package (which it was just that the return label didn't match up) what's going to happen. Police are involved now which is a waste of time
OK, let's try this again.
To me, it seems that you delivered a package to a residential house. While you were there, you saw another package on her porch with an outbound label on it. But the return address on this label did not match the house you were at. So you took this package with you while leaving the package you delivered addressed to her house. Am I right up to this point?
Was this outbound label a UPS label, an RS label, or was it just a shipping label?
Did you just leave this package in your package car to be unloaded?
If it was a UPS label, or an RS, she can track the package and find out where it is. If it was not a UPS label with no tracking number, why did you pick it up?
A little more info will help as to what situation you may be in with your Center Manager.