Some of us helpers get to use the DIAD to a varying degree. I'm sure we've run into problems here and there. Let's share our questions so more experienced helpers and drivers can chime in so we can all learn. These are things I get stuck in and can't get out of. On DIAD 5, I attempt a signature req'd del. Consignee is not there. I push non-del, follow through, scan the info notice and I get "invalid shipper ID". On DIAD 4, I finished it off NI-1 and completed the stop. As I was walking to the elevator, someone comes and it just happens to be the consignee I tried to deliver to and he wants the package. What do I do to make this delivery? I had no idea what to do, so we walk to the truck together. Driver gets it figured out. I felt so stupid. Consignee was nice to me the whole time since if I was much faster with it, he would've come home to InfoNotice and had to wait until Monday. On DIAD 4, consignee accidentally pushed the signature button before she signed it. I pushed <, >,B, F, big up and down, sig button yet can't get out of the clarification screen. The B and F simply adds letters to clarification. Since it wasn't sig required, I just entered name and completed the stop. On DIAD 4, I attempt to deliver two packages that I've already sheeted at once. Consig wants to RTS one of the packages. What am i supposed to do? D4: Added 3 pkgs to pre-rec. How do I deliver out of the pre-rec to manager's office? Can you have multiple pre-recs? Say chemistry dept from 2nd floor on sheet 1, physics dept from 3rd floor on sheet 2 and I want to drop them all off at the College of Science office and get separate sigs for each sheet.