Our senior gave his 'State of the Station' address this last week and to summarize he said: Our expenses are continuing to grow, and our revenue is continuing to fall. With no new business, and free shipping online, what are we supposed to do? He didn't provide us a fiscal solution. Instead, he said we all need to work on "being the best product we can" for our customers. We need to "bring value to the expense they are paying." So you are telling me that theres no BUSINESS solution to this problem? We are really as screwed as it seems? ok thank for the info boss!