.....into these next hundred years. UPS has lost some of its shine from the shield, yes fellow upsers its true you see it too. From the day to day operations in all aspects of the service side of this great company. Yes we have growth (it's the economy stupid) but we have major problems too. Granted it would take a few decades maybe more to run this company into the ground but lets not go there. I'm not here to post doom and gloom but to ask what can be done to regain that greatness we had. Many people would say I'm wrong but think about it. Run through your mind what UPS used to demand from its self and what it now settles for. From clerks to drivers we are now unable to give the best service for the money. A few examples: Infrastructure buildings 20 years outdated or more, poor training of new employees low morale bad attitude cussing at customers is now normal (we have a nice Hip Hop mentality), 8.50$ starting wage (west coast) you get what you pay for,damaged parcel everywhere yeah you've seen what i mean,damaged UPS vehicles no one held accountable just get the boxes out the hub, management that has no clue of what it takes to deliver a package like I.E. dept they just hand down new rules no idea how it will work,feeder drivers that sleep for hours at $27+ per hr or overtime $40+ per hr no accountability,theft from all angles remember that $8.50 an hr they have to supplement their income some how, should i continue ok what about calling 1800pickups LOL and the billing of our customers I had one account tell me how she was treated like a dead beat for a $12.50 past due bill,and the UNION where DUE I begin with them..... please someone tell me HOW CAN THIS COMPANY SURVIVE... at least till they finish paying into my pension in 25yrs.