How would you sheet a RTS delivery that asks for COD?

[UpstateNYUPSer(Ret)]

First time I had one of these I had no clue how to sheet as well. Pkg Info-return to sender is what I believe it says from that screen

Did you put in the COD amount as well?

 

[brownmonster]

It's no longer a COD. Like I said earlier....call my center's management team, and any of the former, and express your opinion. If we were wrong I can assure you they would have put a stop to it a long time ago. It may be one of those things where either way is acceptable but I can assure you they chose our way because it is the logical way. And knowing my current supervisors I'd be willing to bet that they also chose our way because us not entering the COD amount ensures that a red flag doesn't come up somewhere and because designating that the package is a return (which it is at that point) doesn't either.

Wrong.

 

[Overpaid Union Thug]

I would think that the red flag would come up when a package that was shipped and delivery attempted with a COD amount is returned without one.

Hence the purpose of designating it as a RETURN. When have we ever forced the shipper to pay the COD for a package that we return to them? That makes absolutely no sense at all. That is why it is senseless to enter a COD amount at the point of return. We don't charge them for their own product. That was supposed to be handled by the receiver and, for whatever reason, they didn't pay and it was RETURNed.

 

[Overpaid Union Thug]

Logically the right way would be to sheet the package with the information that is on the label.

Circular logic.

Does it make a difference? Probably not but your center is technically not sheeting COD returns correctly.

Technically? Because YOU say so? LOL! You really do think you know it all don't you? LOL! That is hilarious.

 

[FrigidAdCorrector]

Upstate is right in this instance. The shipper would not be charged for the COD for obvious reasons.

 

[Overpaid Union Thug]

Upstate is right in this instance. The shipper would not be charged for the COD for obvious reasons.

He is not right nor wrong per say. His method is accepted at his particular building. Mine is the norm in my area. Logically speaking though.... the COD ammount is no longer relevant in these situations and that's why we are told to tag the packages as Returns.

 

[wayfair]

the 200+ drivers in the building I work do it the way upstate has described.

 

[scooby0048]

the 200+ drivers in the building I work do it the way upstate has described.

As well as the paltry 30 drivers in our building...

 

[UpstateNYUPSer(Ret)]

As well as the paltry 30 drivers in our building...

....and I dare say 99% of the drivers company wide do it this way....

 

[Johney]

I've been out of package for a while, but doesn't the DIAD prompt you for a reason for return? NM3,NI3,CLO3,REFUSED,etc?

 

[wayfair]

I've been out of package for a while, but doesn't the DIAD prompt you for a reason for return? NM3,NI3,CLO3,REFUSED,etc?

yes

 

[Overpaid Union Thug]

....and I dare say 99% of the drivers company wide do it this way....

You can dare. Bu that's not how we are told to proceed around here.

 

[Overpaid Union Thug]

I've been out of package for a while, but doesn't the DIAD prompt you for a reason for return? NM3,NI3,CLO3,REFUSED,etc?

It depends on how the clerk in the center of the receiver handles their end.

 

[wayfair]

It depends on how the clerk in the center of the receiver handles their end.

has nothing to do with the clerk. The Diad will prompt you for an answer, why it was returned.

 

[By The Book]

It depends on how the clerk in the center of the receiver handles their end.

I guess all I can add to this thread is at some point you scan the barcode. The diad prompts you for the cod amount. You enter it. If you scan a barcode on every pkg you deliver, which you should, you will encounter this every time. I don't think your centers way of sheeting cod returns will fly in Clarksville.

 

[oldngray]

All you need to do is remember how return COD packages were sheeted before the use of DIAD's started. Then, as now, you enter the amount of the COD. No return ever counted as a net COD nor would you show any money due for those packages.

 

[ZQXC]

Question for Overpaid?

I am not clear on how you are getting past the screen that prompts you to enter the Cod amount. Are you typing in a non- entry reason on line 2, or do you have some sequence of key strokes that takes you beyond that screen with no entry on line 1 or 2?

 

[ZQXC]

Local practices always prevail.

I am too old, and too close to the finish line to argue with these crazy bastards anymore; I work as directed.

I haven't recorded a business as CL for at least 10 years; always NI. We had some punk (flash in the pan) center manager once tell us never to record a business as CL, and from that day on I haven't. Don't want to know the back story, don't care. Just keep pressing forward.

 

[box_beeyotch]

Who cares either way. This is one of the dumbest arguements I've seen on here yet lol. How often does anyone have a COD let alone an RTS one??

 

[UpstateNYUPSer(Ret)]

It depends on how the clerk in the center of the receiver handles their end.

No it doesn't.