By telling employees to go to management with hr concerns, this goes to show how ups treats its employees. I'm from the palatine il hub and and we have a union member that has his nose shoved so far up full time supervisors and upper managements asses that its pointless to bring concerns to them about this man. My concern was that he is purposely damaging bulk packages. Each and every single supervisor part, full and upper management claim that the packages come out of the trucks damaged. I have witnessed him breaking packages many times and have complained. Much to my dismay it falls on deaf ears. I guess it would when this guy goes fishing with upper management. So, sorry customers your not getting your expensive bulk item because ups employees have fun breaking them and get away with it. So tell me ups, who do we bring concerns too that is not biased?