I sheet on the go. I don’t want to stand there and scan, hit CIR, type in a last name, hit enter, select where I delivered it, and see it stop complete, then say bye have a nice day. Doing that at every stop basically makes it take LONGER than just getting a signature at every stop. Defeats the whole purpose.
The CIR problems I originally encountered were payrolls and lottery tickets. So when I have those type of packages I automatically get a signature. Alcohol and some prescription meds always need signatures too.
I like when someone will rush over to the dock in the middle of my scanning and ask if I need a signature and I’m like, “uhhhhhhh hmmmm idk...” they must think I’m a rookie who’s lost. Nope. Just a UPS driver trying to get boxes off the truck but UPS makes it rocket science.
This is why I wonder if maybe people are all running different software currently, or he doesn't know what he's talking about. It's not three clicks, even if it has then cent sign next to the tracking number, under details. "This stop is not eligible.." is a common one, after typing in the full last name, and hitting stop complete.
No they aren't. It's been long enough, they know it's a problem. They aren't fixing the problem. C.I.R has been out for over a year now.
Click 1: CIR Click 2: select name Click 3: stop complete? Or is it enter then stop complete? Either way it takes a couple seconds to check and see if you can CIR it or not.
Unless their name isn't in there, and of course it's some weird long one that you have to spell out, then it prompts you you cannot cir it so you have them sign, but then you still have to void out the cir before you can stop compete it because the road can't handle a cir and signature in the same stop, despite being the same name.
1: CIR 2: consignee is on the phone holding out their hands to sign. 3: pull board back to signal no sig. needed 4: whisper “what’s your last name?” 5: my 3 options are “sue” “jimmy” “Tyler” 6: consignee signals, one moment....wait for them to either interrupt the call....or to finish the call completely. 7: “last name, Hughes” 8: type in HUGHES 9: hit location [office] 10: stop complete.....get the prompt that you must get a signature. 11: CIR again 12: cancel CIR? YES 13: Interupt consigee, or chase them down again. “Sorry, I do need a signature “ 14: get signature. 15: stop complete 16: location [office]
