dilligaf
IN VINO VERITAS
We have been getting our chops busted nearly every day because of so called 'missed scans'. We get a report nearly everyday on who missed a scan. Its not during the PCM though. We get them in our boxes. It lists the drivers and number of missed scans. We have to have the cnee sign off that the pkgs were rcvd.
On Monday I was covering a rte and this report was in the rte box and it stated the driver had 3 missed scans. Funny things is though, those 3 missed scans were in the load to be delivered Mon. There was no service cross on the pkgs, no initials from the clerk, no nothing.
This got me to thinking. Where did these missed scans come from? The only thing I can come up with is they were left in the building Fri and the company is turning this into a driver fault. I have a huge problem with this. If I mis-scan a pkg then it is my mistake but I don't agree with taking a hit on a miss because the pkg was left in the center or was some where other than in my truck to be del.
Anyone else running into this?
On Monday I was covering a rte and this report was in the rte box and it stated the driver had 3 missed scans. Funny things is though, those 3 missed scans were in the load to be delivered Mon. There was no service cross on the pkgs, no initials from the clerk, no nothing.
This got me to thinking. Where did these missed scans come from? The only thing I can come up with is they were left in the building Fri and the company is turning this into a driver fault. I have a huge problem with this. If I mis-scan a pkg then it is my mistake but I don't agree with taking a hit on a miss because the pkg was left in the center or was some where other than in my truck to be del.
Anyone else running into this?