Quandary......ON TOPIC
- Thread starter Operational needs
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Cactus
Just telling it like it is
Prove it.
It will be fine
Well-Known Member
Hey it lasted a week, there was an issue, we got some resolution and then it got derailed. I count it as a win. Let us know if your route stays clean next week. I find a lot of issues at fedex only stay resolved while you're actively complaining about them. A month later and the same stuff starts happening again.
Cactus
Just telling it like it is
Oldfart
Well-Known Member
Not management. RTD/Courier. Get paid for 1 and do the other. Whatever you want to call me.
Route 66
Slapped Upside-da-Head Member
might want to get your helmet and flak vest on.
MrFedEx
Engorged Member
Wow...I am impressed. How many people do you have to "friend" over to get to six figures? That means you're either lying (probable) or not really an Ops Manager, because any of them that are any good go to better companies that pay way better.
So, you must be a loser, stuck here as an Ops Manager. I'm sorry.
Cactus
Just telling it like it is
True. But hell anyone can say that. Most people here, I'd take that comment at face value but Dano hides too many things and has the annoying habit of opening his mouth and not being able to back it up.
Schweddy
Balls
No Saturdays dumped on Monday routes.
Pretty much on topic for SIX whole pages! Unbelievable! And no politics! I knew it could be done.
Operational needs
Virescit Vulnere Virtus
They did much better, but a Saturday package showed up this morning with that courier's route number on it. Don't know where it was yesterday or why it wasn't delivered on Saturday.
Cactus
Just telling it like it is
That's scary.
upschuck
Well-Known Member
Track it.
Operational needs
Virescit Vulnere Virtus
I will
BootsOnTarmac
Well-Known Member
Kudos to Operational needs and his taking action for doing what's right for the customer "Service", the "People" and the "Profit". 1 package pushed to Monday, always room for improvement, but probably undeliverable. Does anyone remember the rewards / perks / bonus FedEx used to give to front line employees? Tickets to local events, gift cards given by managers, food provided during extended sort delays, Turkeys, and BZ's given to those that deserved it. These perks are small change to FedEx, but go a long way convincing the "People" they are not just a cog in the machine.
Cactus
Just telling it like it is
That stuff was pretty much a thing of the past when I first started which was 25 years ago. They've been mostly replaced with "atta'
boys" and pats on the back.
Route 66
Slapped Upside-da-Head Member
That would be "her taking action".
oh, and I remember those days as well - though I must admit it was soooo long ago that those memories are getting a bit hazy. In fact I think it must've been an entirely different company altogether.
dezguy
Well-Known Member
Pft! We are lucky to even get that, now a days.
The majority of managers don't care; they just want the stuff out the door because they believe once it leaves the building, they won't have to deal with it. Sadly, there are still a lot of people who make it their job and not management's, like it should be.
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