Quandary......ON TOPIC

[MassWineGuy]

Let's give the person a chance to do better. Please keep us up to date.

 

[MrFedEx]

If it has to go beyond ops mgr and SM to the MD, why stop with the courier? If the ops mgr and SM aren't doing their jobs, either, clean house. Problem solved, example set.

Just call Fred. I know someone who did, and they got a letter. Apparently, Fredward doesn't want to talk to us.

I've got it! Call Uncle Mattie.

 

[Cactus]

Just call Fred. I know someone who did, and they got a letter. Apparently, Fredward doesn't want to talk to us.

I've got it! Call Uncle Mattie.

Fred lost touch with the real world of his business many years ago. Uncle Mattie might not understand what an 01 or 03 is.

 

[MrFedEx]

Fred lost touch with the real world of his business many years ago. Uncle Mattie might not understand what an 01 or 03 is.

It's either #01 executive jet, or #03 executive jet. Man's got to know which airplane is which.

 

[vantexan]

They'll get over it.

Have you ever worked in such a situation as a courier?

 

[vantexan]

In the email to the MD (assuming the ops mgr and senior wouldn't address the problem) I would state that I spoke to each (mentioning their names, employee numbers, the dates of the discussions, and the results) and that the problem still exists. I'd also cc the ops and senior managers, as well as the HR advisor(s). And I'd have a list of the stops in question along with a statement from any of the recipients who cared enough to say anything about it. And just for kicks and giggles I'd include a sentence or two about worrying about retaliation.

For the record, I'm pretty good at picking battles. I don't fruck around, especially when I'm in the right and the offending parties didn't rectify the situation after being given the opportunity. YMMV.

Yes, everybody loves the courier who tries to run everyone else. Been my experience it goes one of two ways. The courier who doesn't "fruck" around is either the mgr's pet who does the mgr's dirty work for him, or he's a pain in the backside that the mgr dreads dealing with. Either way he's a courier that wants to be boss without taking on the responsibility.

 

[59 Dano]

I "get" what you're saying but not all managers actually inform their employees of wtf is actually expected.

Does a courier who was hired to deliver packages need to be informed that he's expected to deliver packages?

 

[59 Dano]

Have you ever worked in such a situation as a courier?

Worked in lots of situations. Large groups, small groups. Not sure what difference it makes.

 

[59 Dano]

Yes, everybody loves the courier who tries to run everyone else. Been my experience it goes one of two ways. The courier who doesn't "fruck" around is either the mgr's pet who does the mgr's dirty work for him, or he's a pain in the backside that the mgr dreads dealing with. Either way he's a courier that wants to be boss without taking on the responsibility.

My experience is that if a peer wants to falsify his work to my detriment, he can go explain to his boss why he's doing it and take the consequences. And if his boss won't handle it properly, we can go further up the ladder. I have no obligation to discuss the issue with the offending employee and he isn't entitled to such a discussion.

 

[UpstateNYUPSer(Ret)]

Does a courier who was hired to deliver packages need to be informed that he's expected to deliver packages?

All of them?

 

[UpstateNYUPSer(Ret)]

Worked in lots of situations. Large groups, small groups. Not sure what difference it makes.

Huge difference---easier to blend in a crowd.

 

[UpstateNYUPSer(Ret)]

My experience is that if a peer wants to falsify his work to my detriment, he can go explain to his boss why he's doing it and take the consequences. And if his boss won't handle it properly, we can go further up the ladder. I have no obligation to discuss the issue with the offending employee and he isn't entitled to such a discussion.

I would pull him/her aside as a courtesy, not because it is required, for a very one sided chat.

 

[vantexan]

Worked in lots of situations. Large groups, small groups. Not sure what difference it makes.

You didn't say you did it as a courier though. If you're management you just don't have a courier's perspective.

 

[cosmo1]

I would pull him/her aside as a courtesy, not because it is required, for a very one sided chat.

Scary.

 

[59 Dano]

All of them?

Crazy, right?

 

[59 Dano]

You didn't say you did it as a courier though. If you're management you just don't have a courier's perspective.

Tell me how a courier's perspective on being held accountable for his actions are any different from anyone else's.

 

[Schweddy]

Does a courier who was hired to deliver packages need to be informed that he's expected to deliver packages?

Does a manager need to be reminded to manage? Let's go back to the fact that some managers at fedex hate dealing with problems.. you can check off all of my managers for that list. What was your manager title again Dano?

 

[Operational needs]

Tell me how a courier's perspective on being held accountable for his actions are any different from anyone else's.

Can I ask you a question since you seem to be management?? What is the purpose of the Policy Manual and is it open to being applied at will, or not, at the whim of Senior Management?

 

[Code 82 Approved]

My last position was "Lead Driver" one step under the "Manager". Full responsibility of the Manager, full learning of all 24 routes, introduction to the business side of dealing with the terminal management, how to carefully answer questions or bump them to a level above.
Learning how to forecast the inbound report and plan for the day next, flex freight to neighboring work areas we owned. Yes, basically being the Manager's bitch.

 

[Schweddy]

Did they compensate you for all of that extra effort?