SmithBarney
Well-Known Member
Because the reps came in and told us to our faces, while driving their BMW and Lexus
Sales pushing Ground?
- Thread starter STFXG
- Start date
Route 66
Slapped Upside-da-Head Member
well that must've been a sight to see!Because the reps came in and told us to our faces, while driving their BMW and Lexus
SmithBarney
Well-Known Member
We were told straight up that they sold ground primarily and that express was an "add on" for accounts when they needed to move stuff faster.
UpstateNYUPSer(Ret)
Well-Known Member
We are having the same problem(s) trying to sell our premium products.
Sales will sell anything a customer wants. Ground, express, ltl, ocean... Perhaps capacity plays an issue in some parts, but there has never been anything to the "They are trying to move Express over to Ground", this is talks between a handful of Sale Reps and myself.
Ground is more popular because if the product allows it, $$$ matter. 2008 doubled down on that theory.
Sales Reps don't like nor drive drivers getting sales leads as you call them. I've followed up on this a while back, this is a directive above both parties, you are just following order made by others. No need for hate between sales and operations, those I work with are very complimentary of the job operations do. Are their exceptions, probably, but there isn't hate, nor is there any drive for them wanting you to do their job.
Ground is more popular because if the product allows it, $$$ matter. 2008 doubled down on that theory.
Sales Reps don't like nor drive drivers getting sales leads as you call them. I've followed up on this a while back, this is a directive above both parties, you are just following order made by others. No need for hate between sales and operations, those I work with are very complimentary of the job operations do. Are their exceptions, probably, but there isn't hate, nor is there any drive for them wanting you to do their job.
59 Dano
I just want to make friends!
Because they read it here at BC.
