Saturday Air -- Special Premium Service or just another day

[stevetheupsguy]

Re: Ups security guards

Do you think I just show up and say that I am going to work on Saturday?

I don't know what you do, but if they call you, because you'll most likely be "available", you should ask them if they have called the senior people above you. You think that because you don't do this, you're not guilty of violating the contract?

 

[UpstateNYUPSer(Ret)]

Re: Ups security guards

I don't know what you do, but if they call you, because you'll most likely be "available", you should ask them if they have called the senior people above you. You think that because you don't do this, you're not guilty of violating the contract?

The last time I worked was kind of a fluke. I walked in to the center manager's office Friday evening to discuss something and then wished him a good weekend, to which he responded that he would be spending Saturday delivering air. I asked him why and he said he had no one to do it. I offered to work but then asked if he wanted to go through the list first. He said that if I wanted to work to show up tomorrow morning at 8 which I did. Anything beyond that is not my concern.

If they call me to work I have to assume that they are calling in seniority order. There is not a lot of time to play phone tag on a Saturday morning when the regular driver doesn't show. Again, that is not my concern.

 

[stevetheupsguy]

Re: Ups security guards

The last time I worked was kind of a fluke. I walked in to the center manager's office Friday evening to discuss something and then wished him a good weekend, to which he responded that he would be spending Saturday delivering air. I asked him why and he said he had no one to do it. I offered to work but then asked if he wanted to go through the list first. He said that if I wanted to work to show up tomorrow morning at 8 which I did. Anything beyond that is not my concern.

If they call me to work I have to assume that they are calling in seniority order. There is not a lot of time to play phone tag on a Saturday morning when the regular driver doesn't show. Again, that is not my concern.

Of course it's not YOUR concern. Let me see now. You care about certain customer's, but other's can forget the "good service". You make YOUR own delivery method's. When asked to work on a Saturday, it's none of YOUR concern if senior people were called in before you. It seems that YOU have the market cornered on YOUR preferences. Far be it for me to argue the point any further, when it seems that you like being a renegade UPS'er.

You also speak of time to play phone tag. Why not? Won't the pkgs still get delivered. Isn't phoning down the seniority list the way it's SUPPOSED to be done?

 

[UpstateNYUPSer(Ret)]

Re: Ups security guards

Steve, I am an hourly, the same as you. It is not my job to do my manager's job. If I am asked to cover a shift and I have nothing going on I will say yes and cover the shift. It is none of my concern as to whether or not he took the time to contact the 8 people ahead of me on the seniority list. If someone were to file a grievance that would be between that person and the manager and I would not be involved.

Saturday mornings are hectic. The plane will land sometime between 8 and 10am. The driver and Saturday sup go through all of the NDA to separate Saturday pkgs from the others. The sup will take those Saturday packages which are outside of our Saturday delivery area back to the center with her so that she can call the consignees to make other arrangements (pickup or Monday delivery). The rest of the Saturday, along with the remaining packages, go on to the PC and the driver begins his route from the airport based upon the addresses on the Saturday packages, beginning with any EAMs. No, there is no EDD on Saturdays, so area knowledge is key, especially in the noon commit zips.

Now, if the Saturday driver does not show as scheduled (usually 8am), the sup will call him but must make other arrangements to ensure service is made. She will call the center manager to let him know what is going on and to ask what she should do. It is his call as to whether she is to follow the seniority list or if she is to call those drivers who he knows will be available and willing to come in, keeping the time constraint in mind. I would think paying a grievance would be chump change as opposed to paying for 30-40 service refunds of a premium premium product.

 

[stevetheupsguy]

Re: Ups security guards

Steve, I am an hourly, the same as you. It is not my job to do my manager's job. It is his call as to whether she is to follow the seniority list or if she is to call those drivers who he knows will be available and willing to come in, keeping the time constraint in mind. I would think paying a grievance would be chump change as opposed to paying for 30-40 service refunds of a premium premium product.

The point is, by you doing this, you are in effect, nullifying the contract. That's all I was getting at. They are breaking the rules, and you don't care, because it is not YOUR "job" to care.

 

[tieguy]

Re: Ups security guards

upstate just do your job and manage the boss.

 

[Nimnim]

Re: Ups security guards

Waitasec... since when did the contract and Saturday air have anything to do with the annoyances of the security guards at your facilities?

C'mon people, don't derail every thread out there.

 

[Big Babooba]

Re: Ups security guards

The package in question was properly addressed. The house does not have a number (21) but the homes on either side (19 and 25) are numbered so a little bit of logic would have clued the driver in to which house it was (there is a vacant lot which is why there is no #23). If nothing else, get off your butt, knock on a few doors...

I have driven Saturday air as recently as a month ago. It is the easiest money I have ever made, other than working on a UPS "holiday". They would much rather pay a cover driver to work but they know that I will fill in when needed. (Yes, they are supposed to go through the seniority list, but...). 20-30 stops in 5 hours is gravy.

Steve, there are no clerks on Saturday and, as was said above, the goal is no send agains on Saturday. These folks pay a premium ($10 extra) for Saturday service--that is what they expect and that is what they will get if I am working. Our Saturday service area covers some towns that I am not that familiar with so I bring a map and my cell and have yet to bring one back for directions. If there is a phone number on the package and I can't find the address they will get a call and I will either get directions to the house or ask if they would like to meet me to get their pkg.

The level of service that Steve describes is "acceptable". I don't strive for "acceptable". "Acceptable" would not have worked two weeks ago when I made my last drop box pickup only to find a NDA ASD with no destination address. Now, if "acceptable" was all that I was interested in I would have brought the pkg back and let the PM clerk do her job. The only problem with that is she would not have had time to have done her job and make sure the package made the plane on time. Now, that is not a concern if "acceptable" is all we are striving for. So, since I don't strive for "acceptable", I made a few phone calls, we got the address and the pkg made the plane. "Acceptable" simply would not have gotten it done for this customer. "Acceptable" may be OK for Steve but it don't cut it for me.

"Acceptable" would also not have worked two days ago. I had a neighbor who was expecting a golf club and wanted to know if he could meet me on the road to get it early as he was heading down to Albany and wanted to bring the club with him. I asked him for the 1Z and left a note for the dispatch sup to have the pkg held out of my PC so that I could load it to where I could get to it. Met my neighbor as planned--he was happy and all it took was a little more than "acceptable" service.

As far as the 11,000 posts, I don't know of many court jesters with that many jokes in their routines.

If I don't know the area and the house doesn't have a number, then I will not deliver it if nobody is home. I would rather bring it back than have a follow up on the package.

Logic does not come into play. I have a street on my current route where 9 & 7 are across the street from each other and 9 is between 10 & 14. Another route has a road where the odd and even sides flip-flop three times. I had a route where I delivered to the actual street addresses of a town and another building delivered to the mailing addresses that the Postal Service gave them. (a different town out of our service area). Another route I did had 5 towns. Town A and Town B both had a road with the same name. The roads were miles apart. Both had a # 65. No problem right? WRONG!!! Both would come addressed to Town C that didn't have a street by that name! To make matters worse, both addresses were rental properties that were rented out to students from the area colleges so every year there were new names to sort out.

As far as knocking on doors, I've found that some people want to help, some people don't want to be bothered, some people I wouldn't trust as far as I could throw them and some people are just plain creepy - so I don't bother. If they want their package bad enough, then they should have a house number displayed.

 

[22.34life]

Re: Ups security guards

Waitasec... since when did the contract and Saturday air have anything to do with the annoyances of the security guards at your facilities?

C'mon people, don't derail every thread out there.

i agree this was a thread about the guards and all the searching at the guard shack,upstate and steve should take that smile* to another thread.stay on topic or better yet steve start a thread about what you guys are going back and forth about on here,that smile* is big time annoying.

 

[UpstateNYUPSer(Ret)]

Re: Ups security guards

I do agree that the **** that Steve and I are talking about is not relevant to this thread and apologize for derailing the thread. Threads tend to take on lives of their own and you can only have so many posts about rental cops before it morphs.

Saturday air is a premium premium product and "acceptable" is simply not good enough.

 

[grgrcr88]

Re: Ups security guards

I can start a new thread and move these posts if ya'll want me to. It is a good topic and maybe deserves a thread of its own.

I vote yes.

 

[UpstateNYUPSer(Ret)]

Re: Ups security guards

We are not as far away as you think STUG

Ahhh, how intriguing.

Geographically you may be close but philosophically you are miles apart, which may be "acceptable" to one of you but not the other.

 

[Shifting Contents]

Re: Ups security guards

Geographically you may be close but philosophically you are miles apart, which may be "acceptable" to one of you but not the other.

Upstate, I don't think STUG is disagreeing with your thoughts on how to provide service as far as what you do. I think he believes, and I agree, that you assume everyone should do as you do. But not everyone will. Some people will go out and just do the job as it is prescribed and I will never find fualt in someone for that. I however will forever go above and beyond to do my job because that is me. I will dig ditches for 5 bucks an hour and be the best damn ditch digger you ever did saw son. I will use my cell phone when it is convenient for me, and I will call for simple A/Cs. I will not give my number to customers and block my number when I must call them.

Now, as far as my center doubling up on attempts everyday, I don't really know where that comes from. I thinks it is a left over from days gone by seeing as how our 22.3 combo drivers are old school drivers with 20 plusand they deliver our EAMS and help on sat.

 

[dei8]

By the way, this was for a bikini cause she was going away on a cruise. Not medicine, or mortgage papers, time sensitive material. I completely understand they paid a premium, but for that $10 dollars spent they could put a simple number on their door. House has no number. Could the driver figured it out, yes, but since none of us know what was going on at that time, not fair to blame the driver. Also, the customer could have called the center, tracked it, or waited outside, but they instead called another ups driver. I see way more wrong on the customer side then on the driver. Plus, and I repeat, a bikini. Last I checked, they are sold all over the world.

 

[over9five]

Plus, and I repeat, a bikini. Last I checked, they are sold all over the world.

My information is that she weighs a tad over 400 pounds. This was a special order thong bikini.

 

[UpstateNYUPSer(Ret)]

By the way, this was for a bikini cause she was going away on a cruise. Not medicine, or mortgage papers, time sensitive material. I completely understand they paid a premium, but for that $10 dollars spent they could put a simple number on their door. House has no number. Could the driver figured it out, yes, but since none of us know what was going on at that time, not fair to blame the driver. Also, the customer could have called the center, tracked it, or waited outside, but they instead called another ups driver. I see way more wrong on the customer side then on the driver. Plus, and I repeat, a bikini. Last I checked, they are sold all over the world.

The item in the package is irrelevant. Let's say it was their passports. Or perhaps his Viagra. Who knows. This was a street in the city, the package had a phone number on it...I guess I am just old school in that I will do all I can to get rid of 'em on the first try.

My information is that she weighs a tad over 400 pounds. This was a special order thong bikini.

No, she is quite hot.

 

[22.34life]

Re: Ups security guards

i agree this was a thread about the guards and all the searching at the guard shack,upstate and steve should take that smile* to another thread.stay on topic or better yet steve start a thread about what you guys are going back and forth about on here,that smile* is big time annoying.

I CANT believe you negative rep for for this crap,the thread was about UPS SECURITY GUARDS and what do you post on this thread some b.s about package service.this is why this site sucks because people like you take a thread and turn it into what ever they want.you do know how to start your own thread dont you?besides that my post was related more to steve than you anyway because he was more of the aggressor than you.the bottom line you posted something completly off topic from the thread and when somebody calls you out on it you negative rep me for it.i wonder how much negative rep you give tieguy or upssocks,probably none because you want to be one of them.

 

[stevetheupsguy]

Re: Premium Saturday VS Acceptable Friday

I CANT believe you negative rep for for this crap,the thread was about UPS SECURITY GUARDS and what do you post on this thread some b.s about package service.this is why this site sucks because people like you take a thread and turn it into what ever they want.you do know how to start your own thread dont you?besides that my post was related more to steve than you anyway because he was more of the aggressor than you.the bottom line you posted something completly off topic from the thread and when somebody calls you out on it you negative rep me for it.i wonder how much negative rep you give tieguy or upssocks,probably none because you want to be one of them.

Believe it! You were correct in stating that we were off topic. I think the fact that you used "harsh" language, is why Upstate neg repped you, though I'll probably get neg repped for saying what I thought Upstate was thinking. I'm glad Hoaxster split the thread, as I believe there were points to be made for both idea's.

As I said before, we have no security................guards.

 

[Shifting Contents]

Re: Ups security guards

I CANT believe you negative rep for for this crap,the thread was about UPS SECURITY GUARDS and what do you post on this thread some b.s about package service.this is why this site sucks because people like you take a thread and turn it into what ever they want.you do know how to start your own thread dont you?besides that my post was related more to steve than you anyway because he was more of the aggressor than you.the bottom line you posted something completly off topic from the thread and when somebody calls you out on it you negative rep me for it.i wonder how much negative rep you give tieguy or upssocks,probably none because you want to be one of them.

Save it for a Private Message, you're hijacking the thread.

Besides, everyone here knows Upstate is who he is. Also, if anyone was to blame for hijacking that thread it was STUG and myself.


And to stay on topic . . . Sat air drivers are wussies these days. I was listening to a bunch of the complaining about 25 stops. They have EDD now, when I drove Sat Air we didn't. I delivered from a tote box that had a bunch of packages with the same zip code on them. I had to figure it out myself.

 

[stevetheupsguy]

Re: Fun With Thread Titles aka Saturday Premium Premium

Save it for a Private Message, you're hijacking the thread.

Besides, everyone here knows Upstate is who he is. Also, if anyone was to blame for hijacking that thread it was STUG and myself.


And to stay on topic . . . Sat air drivers are wussies these days. I was listening to a bunch of the complaining about 25 stops. They have EDD now, when I drove Sat Air we didn't. I delivered from a tote box that had a bunch of packages with the same zip code on them. I had to figure it out myself.

There you go with the Hi-Jacking/Hi-Jinx again. Let's stick to the subject, alright, hurumph, I have spoken.

We only get security guards after we have severe weather, like those pesky Hurricane's you hear about. One Hurricane forced us to combine center's with the center just to the north of us. That made for a nightmare.