This is getting truly amazing. Do you honestly think any contracted service provider (parcel, janitorial, maintenance, IT pro, etc) can run whatever schedule they want, show up when they want, do what ever they want with any billion dollar company and not have their contract pulled or face other ramifications. Wise up, just like any other contracted service you have to perform within some guidelines NO ONE is free to do whatever they want! Not if you are running a contracted service with billion dollar companies. So this crap about "if you were independent" you wouldn't have to listen to one word that comes out of their mouth is complete bs.