Kevin Lord
Member
Hi,
I am not a UPS employee, however I have seen you guys be very helpful to others that have posted. I have a package on its way to Austin that has been sitting in Peru, IL for a day or two with a status of "Emergency conditions beyond UPS' control". When I called customer service they told me that there was a train derailment that is causing delays for some packages. It looks like the train derailment happened very close to Peru...do you think my package was on the train, or is simply delayed because the tracks aren't clear? Any idea how much longer it may be delayed? Hope it wasn't on one of the derailed cars!
Train Derailment in Central Illinois, Hazmat Called for Possible Hazardous Materials
Thanks for any info!
I am not a UPS employee, however I have seen you guys be very helpful to others that have posted. I have a package on its way to Austin that has been sitting in Peru, IL for a day or two with a status of "Emergency conditions beyond UPS' control". When I called customer service they told me that there was a train derailment that is causing delays for some packages. It looks like the train derailment happened very close to Peru...do you think my package was on the train, or is simply delayed because the tracks aren't clear? Any idea how much longer it may be delayed? Hope it wasn't on one of the derailed cars!
Train Derailment in Central Illinois, Hazmat Called for Possible Hazardous Materials
Thanks for any info!
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