Train derailment in Illinois?

[barnyard]

That would called a grievance, wouldn't it?

Not if a train has been delayed. The railroad is responsible to get that trailer to their terminal and frequently hire OTR lines to pull the trailers. In those instances, the trailers are being pulled by railroad contractors, not UPS contractors.

 

[barnyard]

I am in an outstate center and we load one trailer per night that goes right to the rail yard.

 

[bluehdmc]

UPS won't even give their agents any information to help the customers with questions or concerns etc. LAME! This is why people use USPS more often.

Yeah right, try calling the USPS and see what kind of info they can give you. Ask at the Post Office and all they do is shrug their shoulders. I had something shipped I bought on ebay, with "delivery confirmation" it was a just a regular letter sized envelope, had "arrived at xxxxx sorting facility" and seemed to have sat there for a week.

 

[Kevin Lord]

Just a quick update to my original post. The camera arrived unscathed yesterday, only two days late. It would have been nice to have a little more communication on the status of the package (wasn't updated after the emergency conditions status until it arrived here in Austin), but overall I'm definitely impressed UPS was able to get it here with such little delay after the train derailment.

Thanks again for the help everyone!

 

[Covemastah]

Just a quick update to my original post. The camera arrived unscathed yesterday, only two days late. It would have been nice to have a little more communication on the status of the package (wasn't updated after the emergency conditions status until it arrived here in Austin), but overall I'm definitely impressed UPS was able to get it here with such little delay after the train derailment.

Thanks again for the help everyone!

From all of us at UPS Your Welcome !!!