upswifemom
New Member
My husband transferred (school transfer) and the UPS Hub he left mistakenly sent the reason to drop insurance there as a termination instead of a transfer. When he called HR there they said it was out of their hands as they no longer have access to his information as the transfer went through successfully. The new UPS location sent a letter to the insurance company stating he transferred but we were told we had to wait for the insurance to update their records and that could be anywhere from a day to months. On top of it, when we moved we went from Aetna to Blue Cross Blue Shield as the one he was transferring from changed providers and now he's supposed to be back on Aetna here, but as of this morning when I checked online, both are marked as being canceled. As a mom I am concerned because our baby is sick and we currently have no insurance. We also had no warning. In fact, we were notified of this loss of coverage days after it happened.
Has anyone else been through this? Any advice on how we can get the insurance to cover us sooner rather than later? Both HR locations told us the insurance would not be affected and after the fact, they told us it shouldn't have been affected. But as a mom I just can't sit and wait when we need the insurance coverage.
Has anyone else been through this? Any advice on how we can get the insurance to cover us sooner rather than later? Both HR locations told us the insurance would not be affected and after the fact, they told us it shouldn't have been affected. But as a mom I just can't sit and wait when we need the insurance coverage.