This was posted at Yahoo:
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Looks like its coming. UPS Stores are soon to become ADLs (alternate delivery locations). UPS Stores have some concerns:
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many concerns about adl ....
o compensation level
o liability
o storage space
o paper work
o etc ...
how long do you think it will take this ups customer- who is not able to be at home to get the package delivered (up to 7pm) -will take to pick up the package at your store? package delivered to your store on mon 10/6 customer does not get home from the office until 7:30pm, after your store closes, was going to pick it up on sat 10/11 but is out of town, will be sure to get it on sat 10/18 ....oh yea 13 days in your store! by the way it's a $2000 dell computer package, cpu, a 19" monitor (not a flat panel) and a printer ....opps is that a damaged box.......
what's ups paying on this? How about storage charges grace period?, $/day, - how long to you have to keep it/ inventory this before you send it back? what forms have to be submitted to ups to get paid, follow-up time, what i.d. does customer provide to pick up item, be sure to file this i.d. and all related paperwork(3years) in case ups needs proof later on etc, etc, etc....
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This is a direct example of UPS Stores doing counter personel work, probably for peanuts. That means less need for counter hours, and less need for teamster counter personel.