Borderline 9.5
Well-Known Member
The address on the pkg was the same as was entered in the DIAD. I used the remarks column to explain the "indirect", which was approved by my center manager.
Bottom line--consignee received their package, accepted my apology and appreciated both the phone call and reattempt.
If I know where someone lives and where they work and have a sig req I will most certainly do what I can to take care of the customer.
This is my last word on this subject.
The customer is the one who shipped the package not the one receiving it. The package that you indirectly delivered states in the alert that it can not be left at another location. The fact that the diad wont let you do this should be a clue. That's the reason you left a note in the remarks column.