I disagree, UPS the company, or corporation has fairly clear Policies, Procedures, Codes, Charters , Strategies, Training, Methods, and Values.
I think individuals are wrongfully influenced to go against the above because of a fear based culture that exists in many areas of the company.
Integrity,
I agree with you completely here. But that's not what your originally asked. And when you KNOWINGLY enable management to violate "policies, procedures codes, charters, strategies, training, methods, and values" for the sake of production... well, then you really don't have "policies, procedures, codes, charters, strategies, training, methods, and values." If a strip club declared in its mission statement its position against underage dancers... and hired nothing but underage dancers... does its mission statement really mean much?
The fact is, production is what matters most to UPS. Safety becomes a concern only when the numbers look poor -- which is why many managers retort to harassing employees when they attempt to claim an injury that management knows happened at UPS. You mentioned the Keter Audit. In the decade-plus I've been here, we've NEVER had a surprise Keter audit. Somebody either tips off management, or they're able to determine their arrival based on Keter's scheduled staffing (we're a large building). When Keter arrives, management starts us earlier and moves people from the unload to the preload (thus slowing down the process rate & increasing the load rate). The whole thing is a sham.
I brought up trailer load quality in an early posting. It use to be that a good load was measured by the quality of the "T" shape formed -- heavier stuff on the bottom, lighter stuff on the top w/bags touching the ceiling. Now a good load is measured by the lack of available space... which means that bags are placed on the very bottom, stuff just thrown across them & wedged in so that the load often collapses when you start to unload it. Sadly, most of the UPS IE guys have no idea what's that like. And I call them UPS IE guys because IE is a wonderful science, typically entailed by well-educated, intelligent people as a post-graduate program. At UPS, we have "IE" guys who barely passed HS and have never furthered themselves beyond it. Kinda like all the FT sups & center manager that think they're doctors.