Why Does UPS Exist?

Discussion in 'UPS Discussions' started by BigBrownWeB, May 17, 2010.

  1. RoyalFlush

    RoyalFlush One of Them

    Why does UPS exist?

    Obviously UPS cannot exist without share owners, employees and customers. The question is not how does UPS exist or what makes it work or who is more important.

    Why does UPS or any other business exist? What is the purpose?

    a) to serve the needs and desires of it's customers
    b) to serve the needs and desires of it's employees (hourly and management)
    c) to serve the needs and desires of the owners or share owners
    d) something else
  2. pretzel_man

    pretzel_man Well-Known Member

  3. Anonymous 10

    Anonymous 10 Guest

    To make money and don't ever forget it.
  4. toonertoo

    toonertoo Most Awesome Dog Staff Member

    To provide health care
  5. Monkey Butt

    Monkey Butt Obscured by Mirrors Staff Member

    Any list that does not include this as an option is incomplete ... this is the only reason any business in a free market economy exists.
    The others are of secondary importance.
  6. fxdwg

    fxdwg Member

    407 and Hoax are right. This was a trick question back a class I was in for Walmart got back in the 1980's. I'll never forget it. EVERYONE said: "service; product; choices; etc." One guy said "Profit". It all clicked after that for me. Now, the question is....How do you turn a profit..........I'll let the Deans of BC answer that question..:peaceful:
  7. Just Numbers

    Just Numbers Retired

    So then everybody agrees...profit is not a dirty word.
  8. Bubblehead

    Bubblehead My Senior Picture

    So then it really isn't safety first after all???
  9. fxdwg

    fxdwg Member

    You can't discriminate like that. Sustainability is always #1 with a business (gotta make the Payroll); everything else is after. "Context"
  10. randomUPSISer

    randomUPSISer New Member

    Check out the concept of a balanced scorecard.

    Looks like you had 3 of the 4 right. You needed to include focusing on increasing internal efficiency as well.

    However, a company exists to make money above all else and each item is a means to that.
    -Serving the needs of customers leads to (theoretically) more customers which results in more sales of whatever it is you are selling.(In UPS's case, service)
    -Serving the needs of employees allows you to recruit and retain good employees. Despite what UPS upper management seems to think, YOU HAVE TO HAVE GOOD EMPLOYEES to be successful long term. GOOD EMPLOYEES are where innovation and good ideas come from. Innovation is what sets you apart and ahead from competition.
    -Serving the needs of owners is a requirement because otherwise the owner of the capital takes their money and goes elsewhere. In the case of the stock market and being public, the stock price would plummet and someone would buy enough shares for a take over, change the BOD, and then change the management committee.
    -Improving internal processes helps to save money and make you more efficient. You have to focus on this since everyone else is also doing the same.

    To ignore any of these factors is to set yourself up for failure long term. You can crap all over customers by suddenly lowering quality while charging the same price (which would give BIG PROFITS) but you wont have customers much longer. You can crap all over employees by lowering their wage and treating them like crap to make your short term profits higher (sound familiar? ) but you wont have good employees for long and then when it comes time to innovate and implement you'll only have morons which will lead to a quick downward spiral of your company. You can also crap all over stock holders, but sooner or later a hostile takeover will happen or the BOD will get replaced with someone that WILL take care of stock holders.

    This is all taught in every business school in the nation. I've no idea why UPS upper management has decided to ignore this and treat its employees badly, the company is already seeing the brightest of its workers leave to go help other businesses.
  11. Just Numbers

    Just Numbers Retired

    Maybe they didn't go to business school. There are two concepts to keep in mind and they are the school world and the world of reality. I used to see it daily out on the route.

    SWORDFISH New Member

    Change usualy only takes place when things go very bad. I would expect to see the current trend continue for longer and hopefully see it correct itself or the company will collapse. I fear that the leaders of UPS are to arrogant to change the current trend(Im not talking about the little guys). In this case I hope everyone is not just living day to day but has a rainy day fund.
  13. UPSF Peeon

    UPSF Peeon New Member

    this happened to me in high school actually

    the teacher asked "why do people start businesses? what drives them to want to start a business?"

    right away MONEY popped into my head

    all these idiots raised there hand saying to provide a service to the community and all this other horse **

    i was the worst studnet in the class and was the only one who could figure out that ** question
    Lasted edited by : May 18, 2010
  14. trplnkl

    trplnkl 555

    Do you talk like that to your Mother?
  15. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    The logo may say UPS but the mindset is still Overnite.
  16. UPSF Peeon

    UPSF Peeon New Member

    shut up you hippy
    Lasted edited by : May 18, 2010
  17. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    Thanks for making my point for me.
  18. UPSF Peeon

    UPSF Peeon New Member

    go hug a tree
  19. tieguy

    tieguy Banned

    Profit can not be a reason , profit has to be the reason. Once you have profit you can then drive all the other items discussed here.
  20. Anonymous 10

    Anonymous 10 Guest

    So the ladies can see us in our shorts it drives them wild.