Maybe not Santa, I may not misunderstand the process. I haven't filed myself. Being a swing driver I figure if I file, they'll just move me to a different route that's even harder just to punish me. Although, I may have to give the a go at the process.
We have had one driver that actually did well with the O/9.5 grievence in that they put in an extra car to alleviate his O/9.5 as well as lowering the dispatch of about three other drivers. So it can work out well.