The tracking webpage for my package said it had arrived at my local depot in Brisbane (about 1hr from where I live) at 7am Friday morning and the last status update said-
Brisbane, Australia 08/24/2012 1:28 P.M. The package was left in a UPS facility.
08/24/2012 7:53 A.M. Destination Scan
I called UPS this morning and was guaranteed that it would be delivered by 5pm today, which it wasn't. I called the customer support again and they said they couldn't tell me why it hasn't been delivered and the best they can do is have the depot give me a call in the morning. Very frustrating to say the least! The wait is annoying but the idea of not knowing what's going on is worse!
I'm not sure why it has been such a long process considering it is a standard parcel, customs can't be an issue because it is no where near the taxable value.
Would be more than grateful if anyone can shed some light as to what is or might be going on?
Thanks!
Brisbane, Australia 08/24/2012 1:28 P.M. The package was left in a UPS facility.
08/24/2012 7:53 A.M. Destination Scan
I called UPS this morning and was guaranteed that it would be delivered by 5pm today, which it wasn't. I called the customer support again and they said they couldn't tell me why it hasn't been delivered and the best they can do is have the depot give me a call in the morning. Very frustrating to say the least! The wait is annoying but the idea of not knowing what's going on is worse!
I'm not sure why it has been such a long process considering it is a standard parcel, customs can't be an issue because it is no where near the taxable value.
Would be more than grateful if anyone can shed some light as to what is or might be going on?
Thanks!