I had a misload ND that is about 30 mins. off of my route today, I called it in and the OMS said he would call the FT Sup. I never heard anything then I see the FT Sup. leaving where he was eating lunch, He was with a couple of the Saftey people so I know they saw me. I called and spoke to the OMS and he said that he already told the FT Sup. about the ND, he did not follow me to get it to make service. What can I do since the customer did not get his pkg. The Sup. did nothing to attempt the service and the customers are the ones that provide us with the job we do.