I wasn't sure if this was a new flavor of the month in any of your centers...
I got a message saying to call *** ASAP (my onroad) which isn't unusual but when he answered I heard the following...
(this is pretty much word for word)
"I just got a nasty memo from my boss with your name all over it."
(quickly thinking if I hit a basketball pole or went off a driveway, whatever)
"It seems that you are having difficulty
(oh crap, what did I do...)
"doing your pickups on time..."
(huh??)
Me-"What?"
"Do you want me to change any of your pickup times in the board so you can be in compliance by +/- 15 minutes...
Anyways...
I have 4 pickups on a house call run in the middle of the woods. My route changes based on my air. There are a thousand like it and they are all done the same way. One day I get at my 1st pickup at 11, the next day it could be 3.
The solution??
I was informed that my whole-entire-massive-4 pickups would be put in my DIAD starting at 4 o'clock and then every 5 minutes after that.
In other words, I am getting permission, by a supervisor, to stop-complete pickups that I am not even at just to make sure I am in compliance because he is getting his peepee slapped. I will be mentioning this to our center manager on Monday (covering my ass) and, YET AGAIN, UPS is giving us a glowing example of how inconsistent they are with how we do our job..