Moot, although I have found that your best posts are those that no one can hear.
How does one "hear" or "not hear" a post Nancy?
Or perhaps that is some sort of cryptic, backhanded way of agreeing with me?
Because as painful as it is, I agree with you in this instance.
Permanent full time jobs will not and should not be created for short term unsustainable volume spikes.
That being said, outside of your bubble of goodness, most of us operate in centers that are grossly under staffed.
There enough days outside peak and the post peak peak in which the company is caught with their pants down in this regard and if we all acted collectively to call them down on these contractual violations, we could get the addition jobs that are being withheld.
Make no mistake though, this issue will be put to bed in the next contract.