There's lots of dead p/u's in my center. As a cover driver I have become aware of many. Other drivers have told me or I have shown up to some and told by the customer. As a cover guy, it's not my place to question those accounts. The Orion implementation cleaned a lot of them up last year but many remain. Was told that they are there "for a reason". For example, all the Verizon (not wireless stores but the internet service) locations are dead p/u's but remain.
I just stop complete them because if you don't then it's on a missed p/u report. Another can't win scenario except to drive there everyday for nothing.