UpstateNYUPSer(Ret)
Well-Known Member
Nothing new. There exist a hundred such reports that our sups are responsible for everyday.
It's funny when a customer shows up at 10AM to find the customer counter closed and they curse UPS and nobody in the center even cares. They got a report that their boss wants to grill them about and that's more important to them.
(seriously a few weeks ago a customer came before the CC opened and they were outside yelling UPS SUCKS!!!! because they were so pissed. I happened to be there for some odd reason)
Our customers have learned to simply go to the employee entrance, push the buzzer, and the OMS will take care of them.