stringerman85
Well-Known Member
This sums it up in a nutshell.
Google your tracking number and it will let you know where your pkg has been.
Putting a "note" on the pkg saying, confidential info enclosed, was just hair brained.
This sums it up in a nutshell.
Google your tracking number and it will let you know where your pkg has been.
Putting a "note" on the pkg saying, confidential info enclosed, was just hair brained.
yes, it seems that way. the poster also posted his scans on a different thread. it had a mis yesterday, and was not dispatched today. 2da sent on the 19th. but, not guarantee during peek.
2 things, you should NEVER seperate yourself from your passport, and the second being you pick the worse time of the year to do it? we hold off our guarantees to customers during this season because the influx of volume
Express is international next day air.Express ( and when I'm checking in my account on ups website, it says Next Day Air)
I already did this.Today it says out for delivery since 6 am this morning.The status says in Transit but the person in the call centre in Montreal,Canada says the package never left the airport sicne there is no scan for departure and arrival.
So according to her someone just puts this notes without the package being there.Like writes down what shold be concidered as logical to follow.
That is because the people in the call center are in India and don't know anything about UPS. You cannot expect them to know where your package is. Your package is in our system and due to weather delays o something it simply hasn't gotten to where it's supposed to be.
why didn't she just ask for a will call? did anyone even suggest that? i'm not going reading through every single post in this thread.
it's a terrible system with the logical scans. Basically because no one has the package in their hands, it's guesswork as to it's whereabouts until another physical scan shows up.
having worked full-time at a customer center in the past, i have heard just about every situation and problem possible as to lost packages, misloads, etc etc. literally thousands of ambiguous scenerios
The best thing to do is just have the package HELD and not let UPS drop the ball. Sure it could still be botched, but it's far less likely.
because she is the shipper, it is being sent to a government office.
According to the people on the phone,there were 2 physical scans, one what they call hot scan and anothe for out for delivery.
I can even pm my tracking number now if you want to check on the website.
I'm sure it's lost,but what I don't know is how the lil dude who knew what I sent in the package and to whom,will pay for being not responsible and giving false informations?