Do they actually RTS them? Our clerks send them back out for delivery!
I had a guy that was pretty upset that they put a NDA in the box that he paid $25 in shipping for. It sat in the box for days because he didn't know what an access point was. He checked his cameras to see the driver attempt the package, check will try back the next day then never saw it again. He called UPS to track it and has to drive 10 mins away to the AP.
Does the "S" still stand for service?
I wonder if turd furgeson has customers trying to pick up and he has to advise them it is at an AP?
And then explain why they have to go a liqour store to pick it up?
Do the AP know the procedures for properly releasing the package, and how does tracking show as picked up from an AP?
It doesn't get delivered to the Ap until the next day in most situationsDevils advocate in this situation. If I ordered a NDA I would make sure to be their to receive it. However let's say I wasn't and the package was brought to an AP. I would actually prefer that rather than a Second Attempt since I can pick it up from the AP that day instead of waiting until tomorrow.
I see everyone's points on why APs suck. However, in this day and age people know exactly when their package is scheduled to be delivered when it is shipped so they know to either be home or DR the package or make other arrangements. I feel we should make it clear to them that if you fail to make those arrangements you will be forced to go to an AP. I know that when I have something important coming that I do not want DRed or if the weather is really bad, I will send it to an AP to pick up on my way home from work.
Pros and Cons on both sides and then you have to account for stupidity by local management in the way to implement it.
What do you want to bet this is all a scheme to get people to use my choice to authorize DR in locations the driver normally wouldn't?
Weren't people previously saying Access Points were the greatest thing since sliced bread?
It doesn't get delivered to the Ap until the next day in most situations
The goal is to have Mom and Pop convenience stores and hardware stores to join the AP revolution.
There are no rural UPS stores in the country and need these companies to help lower the expense of rural send-agains.
I can only imagine the large liability and little income to be an AP entails for these people.
Our sales force has not been able to grab even one. No one wants the hassle.
I also don't know the reason why Signature Required packages are excluded.
These are the ones that waste us the most time.
Signature required still goes to AP, but Sig required 21 and over do not.The goal is to have Mom and Pop convenience stores and hardware stores to join the AP revolution.
There are no rural UPS stores in the country and need these companies to help lower the expense of rural send-agains.
I can only imagine the large liability and little income to be an AP entails for these people.
Our sales force has not been able to grab even one. No one wants the hassle.
I also don't know the reason why Signature Required packages are excluded.
These are the ones that waste us the most time.