I’m being promoted to a pt supervisor in the next couple of months, what are some things that I should know to expect? I realize that many are against becoming pt management and I’ve thought it over quite a bit and realize this is something I do want to pursue. My hub is run well and I get along with all of the supervisors. Any tips or anything anyone with pt sup experience can give me is appreciated. Thanks in advance
Listen to your employees but don’t follow your employees. Sometimes employees have good ideas. Sometimes employees play games.
Know how to do your hourly’s job(s) well. Take time to learn and understand the methods of the job. Use training demos to get better at it as well as to help keep the operation clean when people are struggling. You need to be able to train new employees. If you can’t do their job then you will command little respect from them.
Don’t lose your cool when things are going poorly (and they will go poorly). If you keep a level head then your employees are more likely to believe that things are going well.
Make sure that you validate timecards and communicate start times clearly. Employees hate showing up early and late because of poor communication. Nobody likes being shorted on pay.
If you aren’t sure then ask. There are seasoned pt supervisors, ft supervisors, and even some hourlies that can help.
On a side note... figure out what you want from ups... there are opportunities to drive and to get promoted. Make sure you are clear with your manager and Division manager about your intentions. Have regular discussions about where you see your career going and what you need to do to get there.