I do some routes that I only go by business once a day so if a business happens to be closed between 12-1 I could be 10 miles up the road at 1. should I waste 40 plus minutes and back track or keep going. I do just like my SUP's tell me keep going.
Was any attempt made to indirect the package? Is this business closed every day between noon and 1? If so, the route needs to be adjusted to ensure that this customer gets their pkgs.
My on road went out with my yesterday to show me a route I we went to a business at 12:30. The only he said was , "you didn't stop complete it did you." I said no I pre-recorded it . Then two hrs later he stop completed it.
I would laugh my butt off if that business tracked their pkg, saw the exception and the time of the exception, and filed a corporate complaint against that supervisor.