You know, something I will never understand is why they put that prompt in our pickups a week ago about what accounts are closed, which are open, and early close times. We ask and they say that if they are closed they won't load it and we won't have to fight it. What happens every year? They load everything, we have to fight it, and then, have to unload it tonight(Christmas Eve). What the hell is the point? Say what you are going to do and do what you are going to say. Maybe, just maybe ask the drivers for their input; they just might surprise you with their "depth of knowledge" (and I'm not talking about the 10 point commentary) Sorry, ranting overwith!