In our Center we can change PU times without any hassle just print your pick up log and make what changes are necessary......... the OM clerk will have it fixed lickety split....... so in the case of the driver with the am pickup....... move the pu time to whenever he is there doing his delivery..... make the pu and then swing back later to confirm they don't have anything else.... if they do pick it up and scan barcode if not just scan barcode.... simple......If that is the only pu that you are non-compliant on....... then I don't see the big deal....19 out of 20 ain't bad.........it's not like you are missing the packages or the pu.... hell you are even going by there twice....if it suits the customers needs that should satisfy UPS
The problem is when a coverage driver does the route the pickup in the pm may be missed.