iruhnman630
Well-Known Member
Our pcm today was about our expectations for 2019, and the crackdowns are coming.
Everybody will run scratch. Even low overages below 0.50, which have generally been acceptable, will no longer be tolerated .
Everybody will run Orion at 95%. No longer will 85% be acceptable.
Everybody will beat the Orion miles.
Everybody who fails to meet all three expectations will be treated with 3-day performance rides until they do so.
Nowhere in these expectations are the words 'customer' or 'service' mentioned.
2019 is going to be a wild ride.
Buckle up.
Everybody will run scratch. Even low overages below 0.50, which have generally been acceptable, will no longer be tolerated .
Everybody will run Orion at 95%. No longer will 85% be acceptable.
Everybody will beat the Orion miles.
Everybody who fails to meet all three expectations will be treated with 3-day performance rides until they do so.
Nowhere in these expectations are the words 'customer' or 'service' mentioned.
2019 is going to be a wild ride.
Buckle up.